Service Management (TOUR3008)

Information valid for Semester 1, 2023

Course level

Undergraduate

Faculty

Business, Economics & Law

School

Business School

Units

2

Duration

One Semester

Attendance mode

External

Class hours

Lecture 1 Hour/ Week
Tutorial 2 Hours/ Week

Incompatible

HOSP3002 or TOUR2005

Prerequisite

16 units of previous study or 8 units HOSP courses

Course enquiries

Current course offerings

Course offerings Location Mode Course Profile
Semester 1, 2025 (24/02/2025 - 21/06/2025) St Lucia In Person Course Profile

Please Note: Course profiles marked as not available may still be in development.

Course description

This course explores service management theory and its practical application in Tourism, Hospitality and Event management. It covers a range of management fundamentals integrating service mindedness across a range of management areas essential for effective leadership in service organisations. This course will also enhance student employability by providing opportunities to think critically, as well as creatively problem solve while working in teams to negotiate real world practice. These are capabilities sought after by the Tourism, Hospitality and Events Industry.

Archived offerings

Course offerings Location Mode Course Profile
Semester 1, 2024 (19/02/2024 - 15/06/2024) St Lucia In Person Course Profile
Semester 1, 2023 (20/02/2023 - 17/06/2023) External External Course Profile
Semester 1, 2023 (20/02/2023 - 17/06/2023) St Lucia In Person Course Profile
Semester 1, 2022 (21/02/2022 - 21/06/2022) External External Course Profile
Semester 1, 2022 (21/02/2022 - 21/06/2022) St Lucia Internal Course Profile
Semester 1, 2021 (22/02/2021 - 19/06/2021) External External Course Profile
Semester 1, 2021 (22/02/2021 - 19/06/2021) St Lucia Flexible Delivery Course Profile
Semester 1, 2020 (24/02/2020 - 11/07/2020) St Lucia Internal Course Profile
Semester 1, 2019 (25/02/2019 - 22/06/2019) St Lucia Internal Course Profile
Summer Semester, 2019 (06/01/2020 - 01/02/2020) St Lucia Intensive Course Profile
Semester 1, 2018 (19/02/2018 - 23/06/2018) St Lucia Internal Course Profile
Summer Semester, 2018 (02/01/2019 - 26/01/2019) St Lucia Intensive Course Profile
Semester 1, 2017 (27/02/2017 - 24/06/2017) St Lucia Internal Course Profile
Summer Semester, 2017 (20/11/2017 - 16/12/2017) St Lucia Intensive Course Profile
Semester 1, 2016 (29/02/2016 - 25/06/2016) St Lucia Internal Course Profile
Summer Semester, 2016 (03/01/2017 - 04/02/2017) St Lucia Intensive Course Profile