Current course offerings

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Course description

Improving organisational efficiency and effectiveness is a top priority for senior management. To enable such improvements it is crucial that the organisation be viewed from a process perspective. This course provides students with an introduction to Business Process Management and enables them to develop skills in business process modelling using the international BPMN modelling standard. The course also introduces students to concepts of Lean Thinking and facilitates the development of process improvement skills using several process improvement techniques.

Archived offerings