This course is not currently offered, please contact the school or faculty of your program.

Course description

Improving patient safety is of significance for all clinicians. Understanding the types of healthcare errors that occur,and learning how to use a framework to assess risk and practice safely is paramount. This course is presented in two elements. The first element unravels the terms of quality and safety for healthcare professionals. It will lead the participant to understand why this knowledge is vital for clinicians, outlining the underpinning principles, and improving understanding of how to apply the key procedures within quality and safety. In the second element, the role of human factors and organisational complexity towards errors are both explored. The clinician will also learn about managing clinical risk and adverse events, as well as models that can be implemented to lead healthcare teams towards better patient safety outcomes. This course examines error theory and looks at the future directions for quality and safety in healthcare. An overview is incorporated describing what an engaged quality and safety professional within a system of healthcare looks like, and how improved daily practice is the result.