This course is not currently offered, please contact the school or faculty of your program.

Course description

Not offered 2011.

In this course, students will consider advanced communication skills and explore recent developments in cognitive research, psychology and language studies that inform the practice of conflict resolution and communication. The course has a self awareness focus as well as a focus on others. Students will consider written and visual communication skills with particular emphasis upon reframing, and analysing messages and language. Being able to communicate effectively with a wide range of people is essential in both personal and professional contexts. A range of skills are needed to achieve successful communication, as well as an understanding of personal style and how to adapt it to suit different situations and personality types. This course explores the role communication skills play in the effective resolution of disputes.