This course is not currently offered, please contact the school or faculty of your program.

Course description

Not offered 2011.

In this course, students will develop an understanding of the nature, causes and characteristics of workplace disputes; become aware of the social, psychological, industrial and legal issues which affect workplace disputes; apply the principles of dispute investigations, analysis and evaluation, and of dispute resolution planning in relation to workplace disputes; understand the range of processes which can be utilised for the management, resolution and prevention of workplace disputes; and, understand and learn techniques, skills and processes which can be applied for the analysis, resolution and prevention of workplace disputes.