Current course offerings

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Course description

This course introduces students to Business Process Management and various process improvement techniques used in business to improve operational efficiency and effectiveness. Students will develop knowledge of the process lifecycle and skills in modelling organisational processes using the international BPMN modelling standard. Students will further develop knowledge of several popular process analysis and improvement techniques, including Lean. Developing skills in applying various process improvement techniques will be supported through the use of case studies and a group assignment.

Archived offerings